GP's AI receptionist has trouble understanding patients' Yorkshire accents - leaving them struggling to get appointments
- Posted on August 19, 2026
- By Daily Mail
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- 1 min read
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GP's AI receptionist has trouble understanding patients' Yorkshire accents - leaving them struggling to get appointments
A health watchdog has found that EMMA, an AI chatbot used by GPs to cut down on waiting times over the phone, has struggled to understand patients from Rotherham, Yorkshire.
