Contributor: It's not just you. Being a consumer really has become hellacious
- Postato il 8 aprile 2026
- Di Los Angeles Times
- 0 Visualizzazioni
Contributor: It's not just you. Being a consumer really has become hellacious
'Customer service' has all but eliminated on-site staff with decision-making power and has normalized elaborate, time-consuming dispute-resolution practices that put the onus on the customer.
