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TRAI proposes penalties up to Rs 50 lakh, faster appeal timelines in telecom complaint overhaul

Posted on May 7, 2026
By Financial Express
1 Views
1 min read

TRAI proposes penalties up to Rs 50 lakh, faster appeal timelines in telecom complaint overhaul

The proposed norms include penalties up to ₹50 lakh for unsatisfactory complaint handling, mandatory AI-enabled interfaces, and the removal of the Advisory Committee to speed up appeals.