Toronto planning 'simpler, more intuitive' AI chatbot for city's 311 service
- Posted on June 16, 2026
- By The Toronto Star
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- 1 min read
Toronto planning 'simpler, more intuitive' AI chatbot for city's 311 service
"People want to get information quicker," said the city's executive director of customer experience, explaining that the 311 chatbot's rollout is expected by the end of September.
