Ordered a phone online, received soap instead; customer wins Rs 20,574 after consumer court finds Flipkart at fault
- Posted on September 29, 2026
- By The Times of India
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- 1 min read
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Ordered a phone online, received soap instead; customer wins Rs 20,574 after consumer court finds Flipkart at fault
A Delhi district consumer commission has directed Flipkart Internet Pvt Ltd to pay Rs 10,574 to a customer who ordered a mobile phone but received bars of soap instead. The commission also awarded Rs 5,000 as compensation for mental harassment and Rs 5,000 towards litigation expenses.
