New Yorkers Get Click-to-Cancel Rule
- Posted on July 12, 2026
- By PC Mag
- 0 Views
- 1 min read
In brief
New York State implements consumer protection legislation requiring businesses to simplify subscription cancellations. Starting October 1st, companies must enable customers to terminate services through the identical channels used for enrollment, eliminating complicated cancellation procedures. Additionally, merchants are prohibited from charging return shipping fees for complimentary promotional items, strengthening consumer rights and ensuring transparent transaction practices.
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New Yorkers Get Click-to-Cancel Rule
From October 1, companies will also need to provide customers with a straightforward cancellation process via the same method they signed up with. In addition, companies will be unable to ask customers to pay to ship items that were given to them for free.
