FirstCry ordered to pay Rs 50,000 compensation to customer for tagging him 'fraud' after he cancelled tric
- Posted on June 4, 2026
- By Business News Today
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- 1 min read
FirstCry ordered to pay Rs 50,000 compensation to customer for tagging him 'fraud' after he cancelled tric
FirstCry was ordered to pay Rs 50,000 in compensation and refund Rs 2,130 with interest. The online retailer cancelled a customer's order without justification, withheld payment, and internally labelled him a "fraud user." The commission found FirstCry's defense contradictory and its actions constituted deficiency in service and unfair trade practice.