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BSNL failed to restore landline; consumer commission orders Rs 15,000 compensation

Posted on June 30, 2026
By The Times of India
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1 min read

BSNL failed to restore landline; consumer commission orders Rs 15,000 compensation

NEW DELHI: The Madhya Pradesh State Consumer Disputes Redressal Commission has dismissed an appeal by Bharat Sanchar Nigam Limited (BSNL) and upheld an order directing it to restore a customer's telephone connection and pay him Rs 15,000 in compensation, after finding that BSNL failed to provide any proof to support its claim that the connection could not be repaired.