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AI’s next act: how Salesforce is turning efficiency gains into revenue

  • Posted on April 18, 2026
  • By Fortune
  • 0 Views
  • 1 min read
AI’s next act: how Salesforce is turning efficiency gains into revenue
AI’s next act: how Salesforce is turning efficiency gains into revenue

Salesforce used AI agents to cut $100 million in support costs and handle 3 million customer conversations. Now it's deploying that tech for other things.
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Author
Fortune

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