Zomato shares in focus after launch of AI-backed customer support platform Nugget

Zomato's CEO Deepinder Goyal has introduced Nugget, an AI-supported customer support platform for its food delivery, Blinkit, and Hyperpure segments. Developed over three years, Nugget manages over 15 million interactions monthly and is open to global businesses. Zomato plans to rebrand as Eternal Ltd, consolidating its four main businesses under this new name.