You’re 'on thin ice' if you use these passive-aggressive email phrases, says communication expert
- Posted on September 11, 2025
- By CNBC
- 1 Views

You’re 'on thin ice' if you use these passive-aggressive email phrases, says communication expert

"Even seemingly courteous phrases can make you sound angry or frustrated," says Melody Wilding, author of "Managing Up." Here's what to say instead.