The best apologies always have these 5 elements, says trust researcher: A simple ‘I’m sorry’ won't work
- Posted on June 11, 2025
- By CNBC
- 2 Views

The best apologies always have these 5 elements, says trust researcher: A simple ‘I’m sorry’ won't work

A lot of people are bad at apologies, says Eastern Kentucky University professor and researcher Beth Polin. Here's her advice on apologizing sincerely and well.