Self-service checkouts tempt 'good, honest people' to shoplift, Marks and Spencer boss claims
- Posted on April 24, 2026
- By Daily Mail
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- 1 min read
Self-service checkouts tempt 'good, honest people' to shoplift, Marks and Spencer boss claims
Archie Norman said unmanned tills needed to be 'easier to use' to help avoid rising rates of thefts, and that the technology had broken the 'human link' between retailers and shoppers.
