RBI issues norms for internal ombudsman in banks, NBFCs
- Posted on January 14, 2026
- By Business News Today
- 2 Views
RBI issues norms for internal ombudsman in banks, NBFCs
The Reserve Bank of India has released new guidelines for internal ombudsmen in banks and NBFCs. This move aims to improve how customer complaints are handled within these financial institutions. The internal ombudsman will review complaints that have already been processed but not fully resolved.
