PhonePe reduces customer service team, cashbacks to cut losses

  • Posted on October 21, 2024
  • By Financial Express
  • 3 Views
PhonePe reduces customer service team, cashbacks to cut losses

The company noted that around 10% of its revenue comes from subsidies the government grants to banks and fintechs in lieu of the zero Merchant Discount Rate (MDR) on UPI.
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Financial Express

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