"Peak Bengaluru moment": Hotel’s virtual receptionist takes the internet by storm, netizens say "zero hospitality"

Ananya Narang, CEO of Entourage, encountered a virtual check-in at a Bengaluru hotel, calling it a 'Peak Bengaluru' moment. The hotel operated with minimal on-site staff, utilizing virtual receptionists to manage guest interactions. Reactions varied, with some praising the innovation and others lamenting the loss of personal interaction in hospitality.