National Consumer Helpline facilitates Rs 1 crore refund to students from coaching centres

The National Consumer Helpline has facilitated a refund of Rs 1 crore in enrolment fees to students of various competitive exams. This action followed numerous grievances against coaching centres. The initiative aligns with NITI Aayog's recommendations for improving dispute resolution processes and strengthens the pre-litigation platform for prompt grievance redressal across sectors.