Meet the ‘ice maiden’ behind Trump’s victory who could be his new chief of staff

On one hand, Susie Wiles is the generous neighbour who brings you casseroles and sends you flowers when you’re in the hospital. On the other, she’s a ruthless political operator who was the mastermind behind getting Donald Trump back to the White House. Alex Hannaford talks to those who know her to get a sense of where her influence could go next