'Luxury is not luxuriating': New York woman goes to Chanel to get $3K Coco Crush ring resized. It turns into a whole debacle—now she's out hundreds

If one buys a luxury good, they understandably desire a luxury experience. However, that’s not always what they get. Shoppers have reported a host of negative experiences purchasing high-end goods. From items that arrive in lackluster packaging to mistreatment at the stores themselves, luxury customers say that many upper-echelon shopping experienc...