'I'm a 999 call handler and we get same heartbreaking phone calls all day long'
- Posted on January 7, 2026
- By The Mirror
- 3 Views
'I'm a 999 call handler and we get same heartbreaking phone calls all day long'
A emergency call handler has opened up about the heartbreaking reality of their job – and it's made many people reflect on how and why the emergency service is used
