‘I would definitely fly them less:’ Southwest customers grouse about new seating reality
- Posted on February 18, 2026
- By Chicago Tribune
- 7 Views
‘I would definitely fly them less:’ Southwest customers grouse about new seating reality
The carrier first announced the switch to assigned seating in 2024, part of a series of moves the carrier made to increase revenue. CEO Bob Jordan previously said that a majority of customers and p…
