How Ola’s mishandling of negative publicity sparked a social media crisis
- Posted on October 14, 2024
- By Financial Express
- 1 Views
How Ola’s mishandling of negative publicity sparked a social media crisis
As a business leader and public figure, one should realise that negative sentiment voiced online is a customer insight and treat it as such. Reacting, rebutting and trying to win an argument is best left to platforms of debate
