Churn no more? The guide to retention marketing
- Posted on November 19, 2024
- By Financial Express
- 3 Views
Churn no more? The guide to retention marketing
The subscription economy thrives not on the quantity of its subscribers but on the quality of their engagement. In the words of Stephen Covey, the focus is not just on time spent but on how it’s invested—ensuring that every interaction strengthens the bond between brands and their customers.