CCPA directs Ola cabs to provide refund options to its consumers
- Posted on October 13, 2024
- By Financial Express
- 3 Views
CCPA directs Ola cabs to provide refund options to its consumers
The key categories of complaints include – higher fares charged from consumers than what was shown at the time of booking the ride, non-refund of the amount to the consumer, driver asking for extra cash and driver not reaching the correct location or dropping at an incorrect location.