Business, text by text: How messaging is reshaping customer connections

  • Posted on March 15, 2025
  • By Financial Express
  • 2 Views
Business, text by text: How messaging is reshaping customer connections

In December, WhatsApp launched the Bharat Yatra to train over 20,000 small businesses in tier-2 cities on using WhatsApp Business. Meta's Ravi Garg emphasizes that messaging is central to India’s digital growth, with over 90% of people engaging with brands weekly.
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Financial Express

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