Business, text by text: How messaging is reshaping customer connections
- Posted on March 15, 2025
- By Financial Express
- 5 Views
Business, text by text: How messaging is reshaping customer connections
In December, WhatsApp launched the Bharat Yatra to train over 20,000 small businesses in tier-2 cities on using WhatsApp Business. Meta's Ravi Garg emphasizes that messaging is central to India’s digital growth, with over 90% of people engaging with brands weekly.
