Banking system, built on trust, is the backbone of the BFSI industry
- Posted on March 3, 2025
- By Financial Express
- 1 Views
Banking system, built on trust, is the backbone of the BFSI industry
While most transactions have moved to the virtual space, the physical touchpoints of bank branches will continue to exist. However, only single digit percentage of transactions will happen through physical bank branches, says VV Balaji, CIO (CGM), ICICI Bank.
