AI to revolutionise financial services: Sanjiv Bajaj
- Posted on January 9, 2026
- By Financial Express
- 3 Views
AI to revolutionise financial services: Sanjiv Bajaj

Bajaj Finserv disburses 4.5 million loans and 6 million insurance policies each month and has 80 million customers using its app. When customers reach out for a loan, the AI tool contacts them, discusses their needs, negotiates terms, and finalises the loan.