UnitedHealthcare’s mission control targets customer woes to build its brand
- Posted on April 27, 2026
- By Star Tribune
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- 1 min read
UnitedHealthcare’s mission control targets customer woes to build its brand
The health insurance giant launched its Minnetonka center to prevent, identify and solve problems just over two years ago. It’s part of the legacy of Brian Thompson, the company executive killed on a public sidewalk in New York City.