South Korea’s ‘grey digital divide’ leaves seniors pleading for help
- Posted on September 14, 2026
- By South China Morning Post
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- 1 min read
South Korea's rapid digitalization has created a significant technological barrier for elderly citizens, with approximately 80% struggling to access essential services. From purchasing entertainment tickets to booking transportation, seniors face considerable challenges navigating digital-only platforms. This growing phenomenon, termed the 'grey digital divide,' highlights the disconnect between technological innovation and inclusive design, leaving vulnerable populations increasingly isolated from society's digital infrastructure and demanding urgent solutions for digital literacy and accessibility.
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