Service charge without consent? Restaurant told to refund Rs 129, pay Rs 5,000 compensation
- Posted on June 29, 2026
- By The Times of India
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- 1 min read
Service charge without consent? Restaurant told to refund Rs 129, pay Rs 5,000 compensation
NEW DELHI: The Chandigarh District Consumer Disputes Redressal Commission held a restaurant liable for deficiency in service and unfair trade practice for charging a customer without consent. The commission made clear that a restaurant cannot force diners to pay a service charge without their knowledge or agreement.
