Self-service checkouts are leading “good, honest people” to shoplift, says supermarket boss
- Posted on April 24, 2026
- By The Daily Star
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- 1 min read
Self-service checkouts are leading “good, honest people” to shoplift, says supermarket boss

Marks & Spencer chairman Archie Norman said self-service technology needs to be “easier for people to use” to avoid rising rates of shoplifting