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Ride-hailing apps hit the skids over driver fury

  • Posted on October 6, 2026
  • By Financial Times
  • 5 Views
  • 1 min read
In brief

Grab and GoTo, Southeast Asia's dominant ride-hailing platforms, are experiencing financial pressures as they implement improved compensation structures for their driver workforce. The strategic shift toward fair earnings and better working conditions is creating margin compression challenges for both companies. This transition reflects growing labor market dynamics where worker satisfaction and retention have become critical competitive factors in the gig economy sector across the region.

Summary auto-generated by AI from the original publisher's content. Editorial standards.

Ride-hailing apps hit the skids over driver fury
Ride-hailing apps hit the skids over driver fury

Asia’s market leaders Grab and GoTo face squeezed margins over push to offer better deal to workers
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Author
Financial Times

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