Ordered WeCool earbuds, received BoAt instead: Consumer court orders refund, Rs 8,000 compensation
- Posted on July 29, 2026
- By The Times of India
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- 1 min read
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Ordered WeCool earbuds, received BoAt instead: Consumer court orders refund, Rs 8,000 compensation
NEW DELHI: A district consumer commission in Kerala on July 14, directed an e-commerce platform to refund the price of a pair of wireless earbuds and pay compensation after finding that it delivered the wrong product and ignored the consumers repeated concern. The commission held that supplying a product different from what was ordered and refusing to take it back amounted to deficiency in service and an unfair trade practice under the Consumer Protection Act.
