OpenAI has a secret ‘friction’ email that lets employees complain directly to Sam Altman and top bosses an
- Posted on August 12, 2026
- By Business News Today
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- 1 min read
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OpenAI has a secret ‘friction’ email that lets employees complain directly to Sam Altman and top bosses an
OpenAI reportedly has an internal “friction” email that allows employees to flag workplace problems and bureaucratic bottlenecks, with serious issues potentially reaching CEO Sam Altman or President Greg Brockman. The unusual system also has a surprising connection to Jeff Bezos and Amazons famous escalation practice.
