My friend never got her £800 Six Nations tickets and Viagogo won’t pay up
- Posted on April 21, 2026
- By The Times
- 0 Views
- 1 min read
In brief
A rugby enthusiast faced significant financial loss when her £800 Six Nations tickets failed to arrive through Viagogo, the secondary ticketing platform. Unable to obtain reimbursement directly from the vendor, she sought intervention from consumer protection services. This case highlights growing concerns about ticket reseller reliability and the challenges consumers face when disputes arise with third-party marketplaces, raising questions about accountability and buyer protection in the digital ticketing industry.
My friend never got her £800 Six Nations tickets and Viagogo won’t pay up
Our consumer champion helps to track down refunds for a rugby fan and a train traveller whose health scare scuppered his trip
