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British Airways 'demands millions from Heathrow' after 20,000 bags failed to make it onto flights over one weekend

Posted on May 19, 2026
By Daily Mail
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1 min read

British Airways 'demands millions from Heathrow' after 20,000 bags failed to make it onto flights over one weekend

The airline's chief executive, Sean Doyle, reportedly wrote to his Heathrow counterpart, Thomas Woldbye, to request compensation after the luggage systems at Terminal 5 broke down.